Study finds remote work boosts job satisfaction but does not close disability gap

Soumitra Bhuyan, Executive Director, Associate Professor
Soumitra Bhuyan, Executive Director, Associate Professor - Edward J. Bloustein School of Planning and Public Policy
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A recent study examines the impact of remote work on job satisfaction among healthcare workers, focusing on differences between employees with and without disabilities. The research addresses ongoing challenges faced by workers with disabilities, including negative stereotypes, pay disparities, and lack of respect in the workplace. These factors have contributed to lower levels of job satisfaction for this group compared to their peers without disabilities.

The study uses multivariable regression analysis based on survey data from healthcare professionals. It investigates whether the option to work from home influences the relationship between disability status and various measures of job satisfaction.

Findings indicate that healthcare workers with disabilities report higher intentions to leave their jobs, lower organizational commitment and support, weaker perceptions of openness and inclusion at work, and poorer relationships with management and coworkers. The analysis shows that working from home generally improves most aspects of work experience; however, these improvements are more pronounced for those without disabilities than for those with disabilities.

According to the authors: “The findings suggest that (a) some accommodations typically viewed as exceptions to meet the needs of people with disabilities have even greater benefits for the workforce at large and (b) because workers without disabilities also benefit from remote work, we cannot expect this accommodation to close job satisfaction gaps caused by inequities.”

This research highlights that while remote work can enhance job satisfaction across the board, it may not be sufficient to address deeper inequities experienced by disabled employees in healthcare settings.



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