Why New Jersey must treat information as critical infrastructure

Assistant Professor, Sharifa Z. Williams, MS, DrPH - Official website
Assistant Professor, Sharifa Z. Williams, MS, DrPH - Official website
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Our planning frameworks don’t yet reflect the realities we now face

When systems fail — when the power is out, cell towers are down, and trust in institutions is frayed — what holds a community together?

It isn’t zoning. It’s signal.

“Verified, actionable, emotionally calibrated information — the kind that keeps people oriented, connected and calm — is often the most critical form of infrastructure during collapse. Yet it’s rarely planned for.”

As peak hurricane season approaches, it’s worth noting New Jersey’s progress in amending municipal laws to include sustainability and climate-change assessments. Despite these steps, more needs to be done. “We need to explicitly recognize information as infrastructure and begin building civic signal systems into how we plan, govern and respond.”

This involves creating systems that function when formal ones fail, ensuring continuity of trust alongside utilities. Justin Auciello emphasizes his experience with infrastructure collapse and his founding of Jersey Shore Hurricane News as examples of successful civic signal systems.

“What I’ve learned is simple: When institutions falter, signal is what remains.”

Auciello proposes treating signal as infrastructure by mapping local information ecosystems and designing peer-to-peer communication systems. This would involve embedding feedback loops to verify facts in real time and ensuring these systems reach vulnerable populations.

In practice, this could mean equipping local businesses with updates or moderating WhatsApp groups through community leaders. Preplanning infrastructure substitutions like mesh networks or community radio should also be considered.

“Signal isn’t just a lifeline during collapse; it’s connective tissue during calm.” This concept strengthens community awareness and builds trust in public systems long before crises occur.

Municipalities nationwide are beginning to prioritize communication continuity as part of resilience planning. Auciello suggests New Jersey could lead by requiring a civic signal section in municipal master plans focused on real-time communication and transparency.

The recent flooding in Texas serves as a warning about the importance of effective communication during emergencies. “The failure wasn’t technical. It was human.” Despite accurate forecasts, there was no effective outreach or evacuation orders.

“Civic signal isn’t just about data or forecasts. It’s about getting the warning to land, in time, in context.” Effective alerts must lead to action; otherwise, warnings are ineffective.

New Jersey has the necessary tools and talent but requires institutional willpower to make information infrastructure an integral part of sustainability efforts.

“The next storm, outage or institutional failure isn’t a question of if; it’s when.” Civic signal can hold communities together during such events.

Let’s plan like we know that.



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