The Heldrich Center has released a new episode of its Work Trends RU podcast featuring James Moore, Ph.D., who is a Principal at KPMG. In this episode, Dr. Moore shares insights from his professional experience and addresses the need to update workforce and unemployment systems. He highlights the importance of frontline staff in these systems and notes existing gaps in training for workforce professionals. Dr. Moore also discusses the potential for artificial intelligence and technology to enhance services available to job seekers.
Listeners can access the episode through the podcast page or on the center’s YouTube channel.
